Frequently Asked Questions

Most businesses are up and running with FullyBooked in under 5 minutes. Simply sign up, customize your booking page, and start accepting appointments immediately. No technical knowledge required!

Not at all! FullyBooked is designed for business owners, not developers. Our intuitive interface makes it easy to set up and manage your bookings without any coding or technical expertise.

Yes, we provide tools to help you migrate from other booking systems. Our support team can assist with the import process to ensure a smooth transition.

Yes! Our free plan includes up to 20 bookings per day, email notifications, basic calendar integration, and a mobile responsive booking page. Perfect for individuals and small businesses getting started.

Absolutely! You can change your plan at any time. Upgrades take effect immediately, and downgrades take effect at your next billing cycle. No long-term contracts required.

No setup fees, hidden costs, or long-term contracts. You only pay the monthly subscription fee. Payment processing fees apply only when you process payments through our system.

Yes! Save 20% when you choose annual billing. Annual plans also include priority support and additional customization options.

Yes, our Starter and Professional plans include secure online payment processing with competitive rates starting at 2.9% + 30¢ per transaction. We support all major credit cards and PayPal.

Yes! FullyBooked integrates with Google Calendar, Outlook, Apple Calendar, and other popular calendar applications to prevent double-bookings and keep your schedule synchronized.

Yes, our Starter and Professional plans include automated email and SMS reminders. You can customize when reminders are sent and personalize the message content.

Yes! Our Starter plan supports up to 5 staff members, and our Professional plan supports unlimited staff. Each staff member can have their own calendar, services, and availability.

Absolutely! All FullyBooked booking pages are fully responsive and optimized for mobile devices. Your customers can easily book appointments from any device.

We offer email support for all plans, with priority support for Professional plan users. Our support team typically responds within 2 hours during business hours.

Yes, we take security seriously. All data is encrypted in transit and at rest, we're SOC 2 compliant, and we follow industry best practices for data protection and privacy.

Yes, you can export your appointment data, customer information, and reports at any time. We also provide 30 days of data access after account cancellation.

We maintain 99.9% uptime to ensure your bookings are always available. We have redundant systems and 24/7 monitoring to minimize any service interruptions.

Yes! You can customize colors, logos, text, and layout to match your brand. Professional plan users get advanced branding options and custom domains.

Absolutely! You can create unlimited services, each with their own duration, pricing, and availability. Perfect for businesses offering multiple service types.

Yes, you can set different availability for each day of the week, block out vacation time, and set buffer times between appointments. Each staff member can have their own schedule.